1. Industries
  2. Retail, hospitality & services
  3. Cafes & Restaurants
Cafes & restaurants

Revenue looks healthy —
but is each outlet reaching its potential?

TURBOARD brings POS, delivery-platform, purchasing and inventory data from every outlet into one governed model, so head office sees revenue gaps and margin erosion while there is still time to act.

The challenge

A single outlet’s POS cannot tell you what it should have sold.

Chains usually discover underperformance through month-end finance figures or anecdotes from area managers — after the revenue is already lost. POS, delivery marketplaces, payment providers, purchase invoices and inventory systems each hold part of the picture, and franchised outlets share less detail than company-owned ones. Busy tables can hide a gap that no single outlet report reveals.

TURBOARD reads the whole chain at once. Each outlet is compared with the strongest locations of the same profile — shopping centres, high streets, business districts, campuses, transport hubs — by day, daypart and channel, optionally enriched with demographic and catchment data. Recipes, supplier prices and waste records join POS sales, so the true contribution of every menu item is visible as the data refreshes.

500K+business users work with TURBOARD
Since 2004enterprise BI engineering, founded in Chicago
Cloud or on-premisefully on-premise deployment, AI included
PatentedBI technology, including a granted US patent
Live JAS demo

Branch revenue gap analysis

Every branch against its achievable revenue level, a branch × time-slot capture matrix and the royalty impact of missed revenue. Watch JAS explain why one plaza branch is falling behind, then build a dashboard combining its revenue trend, channel losses and negative review themes.

An interactive TURBOARD + JAS scenario running in your browser. Sample data. See this with your data →
More scenarios

Where the margin goes when costs rise faster than prices

Gross margin erosion

Revenue rises while gross margin falls. This view compares company-owned outlets with their margin six months ago, places menu items on a popularity × contribution matrix and breaks one outlet’s decline into purchase prices, off-recipe consumption, waste and menu mix.

What you can do

Analyses built for multi-outlet food service

01

Outlet revenue potential

Each outlet measured against comparable locations, showing the gap to its achievable level in currency and in points.

02

Day × daypart matrix

Friday lunch, weekend brunch, weekday dinner or late-night delivery: see exactly which time slot and channel hold the largest gap.

03

Channel net revenue

In-store, delivery-marketplace and own-app sales combined, with net revenue after commissions, promotions and refunds by outlet and day.

04

Menu engineering

Stars, Plowhorses, Puzzles and Dogs identified from actual sales and current recipe cost, so items can be promoted, repriced, redesigned or removed.

05

Food cost and waste

Theoretical versus actual consumption by product and outlet, with waste rates benchmarked and conditional formatting marking outlets above tolerance.

06

Franchise royalties

Revenue, royalties and standards indicators for franchised outlets, including the royalty income lost when an outlet stays below its potential.

Challenges & solutions

Where chain reporting breaks down — and how TURBOARD helps

?Fragmented outlet data

POS, purchasing, inventory, delivery, labour and finance data live in separate systems; consolidation is a weekly spreadsheet exercise.

✓One governed model

Every source for company-owned outlets feeds one model, so revenue, cost, margin, waste and stock are calculated the same way everywhere.

?Limited franchise data

Franchisees are independent operators and usually share only sales, royalties and compliance indicators with head office.

✓Metrics matched to data depth

Franchise revenue, channel mix and standards are tracked on their own terms, without assuming cost detail that is not available.

?Misleading mixed reports

Company-owned and franchised outlets in one table invite comparisons between metrics with different definitions.

✓Row-level permissions

Area managers see their outlets, franchisees see only their own scope and head office sees the whole network, each with the right metrics.

?Siloed delivery channels

Marketplace commissions, promotions and refunds sit outside the POS and are hard to reconcile with in-store sales.

✓Unified channel view

Marketplace, owned-channel and POS data combine by outlet, channel and day, showing where topline growth does not reach contribution.

JAS · Just Ask Simply

Ask why an outlet is falling behind

JAS, the AI assistant built into TURBOARD, answers from the same governed model your outlet reports use. Ask in plain language and she finds the relevant data, builds the chart and explains which daypart, channel or cost line drove the change. With JAS Explain and personas, an area manager and a finance director each get an interpretation written for their role.

Explore JAS capabilities →
JJASQuestions you can ask
  • Which outlets are missing the most lunch revenue on Fridays?
  • Why did gross margin at the Central Avenue outlet fall over the last six months?
  • Show net revenue after commission by delivery platform for each outlet this month.
  • Which menu items sell the most but have the lowest contribution margin?

See the whole chain — and where revenue and margin are lost.

We will connect a sample of your POS and cost data and show how TURBOARD and JAS reveal outlet revenue gaps and menu margin erosion.

Are you curious?