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Success story · Hospitality technology · Türkiye

ATP and Zenia IQ: analytics for 1,900+ restaurant branches

ATP empowers restaurant owners and managers across 7+ brands and 1,900+ branches with advanced hospitality analytics via Zenia IQ, TURBOARD’s embedded solution.

7+restaurant brands on Zenia IQ
1,900+branches on Zenia IQ
1,000+corporate clients supported by ATP
MLanomaly detection on receipts and transactions
Objective

Business intelligence inside a hospitality platform

Committed to excellence, ATP sought to integrate advanced business intelligence and data science insights directly into its hospitality solutions. To rapidly deliver user-friendly, high-performance analytics to its clients, ATP partnered with TURBOARD to embed its robust BI engine into its Zenia platform.

Situation

Restaurant management software for thousands of locations

ATP Software & Technology Inc. is a global digital transformation leader, currently supporting 1,000+ corporate clients. Through its hospitality brand, Zenia, ATP delivers end-to-end restaurant management solutions to thousands of locations worldwide.

Impact

What Zenia’s clients can do

By using TURBOARD’s advanced analytics and Machine Learning capabilities, Zenia’s clients are able to:

  • Monitor business processes in real time through detailed sales reports covering payments, discounts, and VAT across different time intervals.
  • Accelerate strategic decisions with clear insights into business standing at every sales stage through automated comparison reports.
  • Measure overall success via performance analysis at the order, delivery, and branch levels to effectively manage revenue and growth.
  • Identify potential problems by monitoring sales trends, detecting anomalies, and receiving instant alerts for operational deviations.
  • Improve operational accuracy by examining sales receipts item-by-item to pinpoint errors and growth opportunities.
  • Proactively prevent revenue loss by automatically detecting anomalous or suspicious transactions using advanced ML models.
  • Optimize self-service efficiency by analyzing kiosk performance, transaction volumes, and the status of incomplete orders in detail.
  • Shape sales strategies using precise metrics on product quantities, turnover contributions, and periodic performance changes.
  • Enhance transaction security by accessing synchronized camera footage of the receipt creation process to monitor execution in real time.
Resolution

Zenia IQ: TURBOARD on ATP’s data warehouse

Embedded as Zenia IQ, TURBOARD transforms raw transaction data from ATP’s Data Warehouse (utilizing PostgreSQL, MSSQL, ClickHouse) into intuitive dashboards for restaurant owners and managers.

To optimize operational performance, Zenia IQ utilizes Machine Learning-based anomaly detection to automatically flag suspicious receipts and operational errors, enabling real-time video verification of cashier transactions.

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