Turkcell: TURBOARD as the BI module of its healthcare software

Digitalizing every process in 6 new healthcare complexes

Leading converged telecommunication and technology services provider Turkcell undertook a tough task to digitalize every process in 6 new gigantic healthcare complexes with their Healthcare Information and Management Software.

Many users expect to perform comprehensive analysis with ad-hoc reports on their own and need a flexible BI platform. Reports need to be interactive and enable users to easily drill-down and navigate through the data.

Why an in-house BI module was hard to build

Turkcell equipped these complexes with very high quality technological infrastructure matching their superior construction standards, and deployed their HIMS, created by a team of Turkcell’s expert engineers.

Initially, Turkcell planned to deploy an in-house BI solution as part of their HIMS, which could be easier to adapt over time, and requires no dependency on an external vendor.

However, building an enterprise BI solution is complex. It requires industry experience to determine what data to look at and the technology skills to manipulate that data into a valuable form. Also, simple, static reports and dashboards are generally easy to create with an in-house developed BI solution, but unfortunately, it’s very difficult to build sophisticated visualization and analysis which truly supports drill-down capabilities for rich analysis and easy data digestion.

Moreover, multi-source data points on each clinical area e.g., surgery, medicine, inpatient, outpatient would end up in a very complex design unless it’s modeled properly and primarily targeting overall productivity and patient satisfaction.

What changed for healthcare professionals

By partnering with TURBOARD, Turkcell:

• Substantially reduced the effort involved in reports and dashboards demanded by healthcare professionals
• Boosted their productivity by letting them check and compare important healthcare metrics on time

TURBOARD as the BI module of Turkcell’s HIMS

After Turkcell took everything into consideration, it decided to work with an established and experienced software vendor in order to integrate a BI platform to their existing HIMS.

Among popular and highly regarded BI solution providers, Turkcell has chosen TURBOARD.

Now, TURBOARD is being used as the BI module within Turkcell Healthcare Information and Management Software.

The Turkcell and TURBOARD teams provided healthcare professionals with data analytics governance to support decision making on all levels.