Customer × mode margin
The real profitability of every customer in every transport mode, with revenue at risk from large, low-margin accounts flagged early.
- Industries
- Logistics & trade
- Transportation & Logistics
Transportation & logistics
Real profitability by customer and route —
Real profitability by customer and route —
without waiting for month-end.
TURBOARD brings TMS, WMS, ERP, fleet and contract data into one governed model, so logistics companies see margin by customer, mode, route and cost line across road, rail, air, sea and warehouse operations.
Revenue rankings hide which customers and routes actually make money.
Running a logistics business means managing cost, capacity, transit time, customer profitability and modal efficiency at the same time. Yet TMS, WMS, ERP, finance, fleet telematics and customer contracts sit in separate systems. A high-volume customer can be eroding margin through waiting time, empty returns, fuel and tolls — and nobody sees it until the month-end close, if then.
TURBOARD joins operational and financial data in one analytical layer. Net margin is calculated by customer, mode, route and trip, cost lines are modelled separately for each mode, and empty-return and idle-capacity rates sit next to revenue. Management, operations, finance and sales look at the same metrics, each limited to the customers and regions they are responsible for.
500K+business users work with TURBOARD
Since 2004enterprise BI engineering, founded in Chicago
Cloud or on-premisefully on-premise deployment, AI included
PatentedBI technology, including a granted US patent
Live JAS demo
Multimodal operations and margin analysis
Operations by mode, revenue by customer and margin by route, with idle capacity tracked alongside gross margin. Watch the analysis drill from road operations into one international route, where JAS explains the margin gap and breaks down trip cost to show empty returns as the main driver.
An interactive TURBOARD + JAS scenario running in your browser. Sample data.
See this with your data →
What you can do
Logistics analyses on one governed model
Route profitability
Volume, revenue and margin by route and trip, showing which lanes carry high volume at low margin.
Empty returns and idle capacity
Empty-return, load-factor and warehouse-utilisation rates by mode, route and customer, set against a benchmark.
Cost-line variance
Fuel, tolls, driver cost, waiting time, handling and terminal fees compared by customer and mode, with conditional formatting on deviations.
Delivery performance
Transit time, on-time delivery and returns analysed alongside volume and margin, not in a separate report.
Fleet and GPS data
Vehicle utilisation, stop times, maintenance and cost per kilometre by vehicle, driver and route, with fleet positions on GIS-S maps.
Challenges & solutions
Critical logistics challenges — and how TURBOARD helps
?Fragmented data, late decisions
With TMS, WMS, ERP, finance, fleet and contracts in separate systems, management gets different answers to the same question.
✓One analytical layer
All sources feed one governed model, so management, operations, finance and sales decide from the same metrics.
?Invisible customer profitability
A customer with high revenue can produce little profit once waiting, empty returns and extra handling are counted.
✓Net margin by customer and cost line
Net profit, margin, revenue at risk and cost variances are shown together for every customer.
?Modal choices made by instinct
Moving the same load by road, rail, air or intermodal gives different cost and margin outcomes, yet the choice often rests on experience.
✓Modal benchmarking
Modes are compared by customer, route, volume, transit time and margin, so pricing and routing proposals rest on data.
?Unclear source of cost increases
When margin falls, it is hard to tell whether fuel, empty returns, waiting, handling or terminal fees are to blame.
✓Cost analysis by mode and customer
Each mode’s cost lines are modelled separately, and JAS explains the variance with a chart and a pivot.
JAS · Just Ask Simply
Ask why a route is losing margin
JAS, the AI assistant built into TURBOARD, answers from the governed logistics model your reports use. Ask in plain language and she finds the data, builds the pivot or chart and explains which customer, mode or cost line drove the change. With personas, a CFO, a COO and a key account manager each get an interpretation written for their own decisions.
Explore JAS capabilities →JJASQuestions you can ask
- What is causing the margin erosion on the Hamburg route?
- Which customers bring high revenue but a net margin below 5% in road transport?
- Compare empty-return rates by route this quarter with the same quarter last year.
- Why are road transport costs for our largest automotive customer above average?